Refund policy
Return and refund policy
Last Updated: 01/Jan/2025
FM AUTO PARTS ("we," "us," or "our") is committed to your satisfaction. If you are not completely satisfied with your purchase, you can return the item(s) for a full refund or exchange within the timeframes outlined below.
Returns and Exchanges
You can return or exchange most items within 30 days of receipt.
Items must be returned in their original and unused condition with all tags attached.
Items that are damaged, defective, or incorrectly shipped by us will be refunded or exchanged at our expense.
Exceptions
Some items may be excluded from returns or exchanges, such as clearance items, special orders, or downloadable products. These exclusions will be clearly marked on the product page.
Return Process
To initiate a return or exchange, please contact us.
You are responsible for the cost of return shipping unless the item is damaged, defective, or incorrectly shipped by us.
Once we receive your returned item(s), we will inspect them and process your refund or exchange within 4 business days.
Refunds
Refunds will be issued to the original form of payment used for the purchase.
Please allow 4 business days for the refund to appear in your account.
Shipping costs will only be refunded if the item is damaged, defective, or incorrectly shipped by us.
Warranty Claims
Some items may come with a manufacturer's warranty. Please refer to the warranty information included with the product for details on how to make a warranty claim.
Contact Us
If you have any questions about our return and refund policy, please contact us.
We appreciate your business!