Shipping policy
Shipping Policy
FM AUTO PARTS (“we,” “us,” or “our”) strives to get your car parts to you quickly and efficiently. This Shipping Policy outlines the details of our order processing, shipping methods, and estimated delivery times.
Order Processing
Orders are typically processed within 3 business days after they are placed.
You will receive a confirmation email with tracking information once your order ships.
Shipping Methods
We offer 2 shipping methods, both include a tracking number. Their estimated delivery times will be displayed at checkout and may vary depending on your location and order weight.
Economy Shipping: First Class Air Mail for parts below 2kg (includes a tracking number). Delivery time is 18-20 days. Total delivery time is 21-23 days total.
Standard Shipping: EMS Delivery for bulky or heavy parts (includes a tracking number). Delivery time is 8-10 days. Total delivery time is 11-13 days total.
Express Shipping: Upon request.
Shipping Rates
Shipping rates are calculated based on the weight of your order and your chosen shipping method. The estimated shipping cost will be displayed at checkout before you confirm your order.
Free Shipping
We may offer free shipping promotions from time to time. These promotions will be clearly advertised on the Website and have specific terms and conditions.
Shipping Restrictions
We may not be able to ship to certain areas or for certain oversized or hazardous materials. These restrictions will be clearly communicated during checkout.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to locate your package or arrange for a replacement.
Changes to this Shipping Policy
We may update this Shipping Policy from time to time. We will post the updated Shipping Policy on the Website. You are advised to review the Shipping Policy periodically for any changes.
Contact Us
If you have any questions about our Shipping Policy, please contact us.